What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    We are not receving emails for our Contact Us form

    Asked by remnantsteel on September 07, 2012 at 09:21 PM

    Our submittals are not going to our email address for our contact us form...just our jotform inbox. 

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    JotForm Support

    Answered by NeilVicente on September 07, 2012 at 09:45 PM

    Your "contact us" form does not have a recipient email specified in its notification settings.

    Check out this guide to learn how to add your email address as its recipient:


    Afterwards, make a test submission via the live form, then check your email for the notification message.

    Please keep us updated on your results. Thanks!