Auto Responder - where do bounced emails go?

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    swingcheese
    Asked on January 31, 2011 at 04:56 AM

    Hi Folks,

    I've encountered the problem, that sometimes people have a typo in their email field, so they never receive a confirmation (auto response) after filling out the form. Is it possible to see these bounced emails, so that I can try to contact these people through different means, i.e. telephone to get their correct email address?

    Thanks

    Phil.

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    aytekin
    Answered on January 31, 2011 at 08:38 AM

    The bounce messages are sent back to our server. It is not possible to send them to the Reply-to address you set on the Email Alerts. 

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    swingcheese
    Answered on January 31, 2011 at 09:52 AM

    So there is no way I can see which emails bounced? That's not so good because people will think they signed up and not get a confirmation - and I won't know until I try to send them an email that then bounces too. There must be a way that you guys can set up some kind of alert for bounced messages, no?

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    aytekin
    Answered on February 01, 2011 at 06:04 AM

    It might be possible to process bounce messages and forward messages. We will consider implementing this if there are similar requests from many users. Thanks. 

     

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    scoutfitters
    Answered on February 02, 2011 at 07:14 PM

    Ooo yes please!

    I would love this feature. I like how if we process payments, the form registers the item as pending. It'd be helpful to require email confirmation in the same way and have it pending too.

    -Andy

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    jssharma
    Answered on June 25, 2013 at 03:32 PM

    I also am interested in this feature

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    capetechtress
    Answered on May 28, 2014 at 07:51 PM

    I need this feature as well and pay for your services. It has been three years since the original submission. Any plans to add this yet?? We have over a hundred submissions a month and don't have a way of telling which one is bounced. Please help!