- IanRmAsked on October 23, 2017 at 03:08 AM
Why am I getting a blank white screen when I try to preview this form please?
- JotForm SupportBJoannaAnswered on October 23, 2017 at 05:44 AM
I cleared the form cache on your account and the preview issue should be resolved now.
- IanRmAnswered on October 23, 2017 at 06:43 AMIs this something that I as end user can do? or do we need to request it
from support ? - why does it happen - can it be avoided ?
Ross Print Services, 5 Applewood Drive
Greystones, Co. Wicklow
*T: +353 1 287 6612*
M: +353 87 255 4216
- JotForm SupportBJoannaAnswered on October 23, 2017 at 10:12 AM
Yes, you can also clear the form cache on your account:
I'm not sure why this has happened. Please note that your live form was working properly and your users were able to fill it. There was an issue only in preview mode.
Feel free to contact us if you have any other questions.