Will I to lose my forms if I deactivate my bronze subscription?

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    Asked on October 23, 2017 at 08:44 AM

    Hi there,

    I won't need to use my Jotform account again until next August. I've saved all the entries that I need at this point on a Google doc. However, I don't want to lose the forms that I've created, as they took many hours to create.

    If I deactivate my account to the Free version, will I lose some/all of the 10 forms I've created? Or just the entries?



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    Answered on October 23, 2017 at 11:32 AM

    Just the entries. We have the Total Submissions Storage for free accounts. This limit limits users up to 500 submissions. If the free account exceeds this limit, the system will automatically delete the older submissions.

    You also cannot create a new form, cannot unarchive and cannot restore forms. All of your current forms will remain intact.