Matrix CSV/Excel Export issue

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    OraYaniv
    Asked on May 03, 2010 at 02:48 AM
    When you export a matrix submission to csv/excel only the column name shows up without the row name, and only shows the answers that were actually answered.

    i.e - If the user answered only rows 1 & 3, there is no way from the excel to know what rows he answered to (1&2 or 2&3 or 1&3 etc.).

    This is the same case in the submission emails.
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    aytekin
    Answered on May 03, 2010 at 07:13 AM
    We will look into this problem and get back to you. Thanks.
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    OraYaniv
    Answered on May 06, 2010 at 04:22 AM
    Is there any update on this issue?

    Thanks.
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    aytekin
    Answered on May 06, 2010 at 05:25 AM
    No, it is still in the bug list. We should be able to get to that by June.
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    OraYaniv
    Answered on May 07, 2010 at 03:44 AM
    Because I had 'wasted' 9 submissions while trying to get this to work, could you please reset the number of submissions on my account (orayaniv)?

    Thank You!
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    aytekin
    Answered on May 07, 2010 at 03:48 AM
    Done. :)
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    OraYaniv
    Answered on May 07, 2010 at 04:39 AM
    Thank you so much!
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    Renilo
    Answered on May 20, 2010 at 09:19 AM

    This is a really big issue for me too. I've practically wasted one round of investigation becasue I cannot decipher the feedback. It's really annoying! Unless this is fixed soon, I'm abandoning your tool altogether. I'll be using google docs while waiting...

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    aytekin
    Answered on May 07, 2012 at 01:14 PM

    UPDATE: We have now released integration with Google Docs:

    http://www.jotform.com/blog/57-Google-Docs-Integration-Send-Responses-to-Google-Spreadsheets-Instantly-

    You can get your submissions directly in a Google Docs Spreadsheet. Please give it a try and if you have any further comments or suggestions, post it on the blog post comments.