Why are the form changes not saving?

  • drdanrockoff
    Asked on October 23, 2017 at 11:16 AM

    I have made changes to this form that have automatically saved in the builder; however, they are not generating in the "preview" or public / publish link.

    Why are these changes not saving?  Is this a glitch or something I can do?

    Jotform Thread 1280034 Screenshot
  • Jan
    Replied on October 23, 2017 at 12:47 PM

    May I know what changes did you made? I cloned your form and I can see that the label for the "How will FGR Recieve Commission?" field is not aligned properly. Please change the Label Alignment to "Top" in order to fix the issue. Here's how:

    In the Form Builder, select the "How will FGR Recieve Commission?" field and then click the "Properties" icon. Under the General tab, click the "Top" option in the Label Alignment.

    150877708310 24 h5kde Screenshot 10

    Here's the result:

    150877711210 24 xv50n Screenshot 21

    Hope that helps. If you are referring to a different issue, please let us know so that we can further assist you. Thank you.