JotForm not responding due to long running script

  • konicki
    Asked on October 23, 2017 at 4:40 PM

    Please see the screen shot below, in particular, the error message at the bottom of the screen shot. I and others at my organization are receiving this error message. Can you describe what may cause this type of message, and would you be able to look at the coding or properties of the fields on this form to determine what may be causing this message? Did I code something incorrectly? As I complete this form from top to bottom, the form 'hangs' when I click on the "Are you requesting reimbursement for this travel?" radio buttons. The radio buttons will not allow selection.  Thank you for your help.

    Jotform Thread 1280450 Screenshot
  • Mike
    Replied on October 23, 2017 at 8:11 PM

    It seems that the form is unable to handle the calculations/conditional logic. Something might be wrong with the next calculation condition:

    JotForm not responding due to long running script Image 1 Screenshot 20

    You may try to troubleshoot the calculation formula within that condition.

    If you need any further assistance, please let us know.