- guycooperAsked on October 23, 2017 at 05:44 PM
Hi Team, The form submission on this form forwards to my individual email but it is not forwarding to my client's email to let him know he has a form submission. My email is firstname.lastname@example.org my client's email is email@example.com. My client's email is a part of an email group, would that matter. If yes, How do we make that work?
Here is the Jot Form
and here is how it displays on the client's website.
(301) 343-2686 cell
- JotForm SupportjonathanAnswered on October 23, 2017 at 09:13 PM
I found the email firstname.lastname@example.org in bounce list. It was the reason emails were not being sent.
I have fixed the issue and removed the blocked email. New incoming email should get through now.
Let us know if issue persist.