Unable to log in

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    irisguinto 
    Asked on October 23, 2017 at 07:24 PM

    I cannot log in to my account. I tried several times already. The website hangs. It never loads, no matter how long I wait. The only way to get the site working again is to reload the page, but when I try logging in again, it just gets stuck again. I even tried resetting my password but I never got an email. I need to access my account ASAP. Please help.

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    Jan
    Answered on October 23, 2017 at 11:01 PM

    Your account is currently in good status. We are also not experiencing any problems in regards to signing in.

    Please try to log in using this link: https://www.jotform.com/login.

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    If the issue persists, then I suggest you restart your browser and try it again. You might also need to clear your browser cache.

    Hope that helps. Let us know if you need further assistance. Thank you.



    -- Duplicate thread -- Original: https://www.jotform.com/answers/1280547.