I get a message that says the form is Temporary Unavailable

  • natajsa
    Asked on October 24, 2017 at 6:20 AM

    Hi I have my form up and running and tonight I tested it after getting feedback it wanst working and people see this screen when they press submit on my form


    https://submit.jotform.co/submit/70498649993883/


    1508840393Screen Shot 2017 10 24 at 8 Screenshot 10

     
    Jotform Thread 1280923 Screenshot
    Page URL: https://submit.jotform.co/submit/70498649993883/
  • lumiardian
    Replied on October 24, 2017 at 7:17 AM

    In my case I am seeing this. It looks like there is a problem with the URL that you have provided. Can you confirm that this is your form?
    https://jotform.co/70498649993883/
    1508843775JotForm Screenshot 10


  • Welvin Support Team Lead
    Replied on October 24, 2017 at 10:40 AM

    The URL on your original posting is the submit URL. The actual form is https://jotform.co/70498649993883/ or https://www.jotform.com/form/70498649993883. 

    The incomplete values mean that you have submitted the form without filling up the required fields. In this case, I think you have access the submit URL instead of the actual form.

    As for the main issue, it is our server that is receiving a high volume of traffic. But checking your form, it seems to be working correctly now. Can you try again? Please try it with the second URL above that I gave. Let me know if the issue persists.