Additional products section is not displaying correctly.

  • iklik
    Asked on October 24, 2017 at 7:48 AM

    Hi,

    The image upload on my form doesnt work every time.

    Also the additional products section is not displaying correctly.

    Can you please advise?


    Thanks

    Jotform Thread 1280977 Screenshot
  • lumiardian
    Replied on October 24, 2017 at 8:15 AM

    To fix the additional product section use this CSS code.

    .formMode:not(.stageContainer) .jfProductModule {

        max-height: 150px !important;

    }

    In this link you can find how to add the CSS code in the form.

    About the image upload, I tested and in my case it worked. The issue might stand in the error that it is being shown in console please check image below.

    1508847095klick Screenshot 10

  • iklik
    Replied on October 24, 2017 at 8:29 AM

    Hi,

    In the link you sent me the image shows an option to add css.

    The version i have does not show this option (see screenshot below)


    Can you please advise?

    1508848140Screen Shot 2017 10 24 at 13 Screenshot 10

  • lumiardian
    Replied on October 24, 2017 at 8:48 AM

    Go to Settings and then Form Settings. Find the Form layout option and change it from New Layout to Legacy Layout. After that the options will be shown same as in the link I have provided in my previous reply.

    1508849241Layout Screenshot 10

  • iklik
    Replied on October 24, 2017 at 8:57 AM

    once i have done this, can i change back to new layout?

    as the legacy layout doesnt look as good or layout as we would like

  • lumiardian
    Replied on October 24, 2017 at 9:37 AM

    Yes, you can change it back as it was. You can do that in the same procedure but instead of selecting Legacy Layout you would select New Layout. Did you fix your issues?

  • iklik
    Replied on October 24, 2017 at 9:44 AM

    hi,

    no this has not fixed the problem.

    Do you have any other ideas please

  • iklik
    Replied on October 24, 2017 at 9:46 AM

    just received your new code.

    i will try this and get back to you, thanks

  • iklik
    Replied on October 24, 2017 at 11:05 AM

    That has fixed the problem, thank you

  • lumiardian
    Replied on October 24, 2017 at 11:13 AM

    I am glad to help.

  • iklik
    Replied on October 24, 2017 at 12:01 PM

    Sorry but the image upload on my form still doesnt work every time.
  • Elton Support Team Lead
    Replied on October 24, 2017 at 1:18 PM

    We will answer the image upload problem to a separate thread here https://www.jotform.com/answers/1281337. We'll be on it shortly.