Still none of the forms are coming through to my emails using SMTP

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    171980Aimi
    Asked on October 24, 2017 at 10:03 AM

    still none of the forms are coming through to my emails.


    also updated the JotForm Key


    please help! 

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    Welvin
    Answered on October 24, 2017 at 12:24 PM

    I got it the Office 365 SMTP to work on my end. You can test this form: https://www.jotform.com/70458470575968.

    If it's not working to your end, then likely your credentials are incorrect. Please review that. You can find the details in your mail options section, like this:


    Also, when using SMTP, try not to activate the PDF attachment and the Send Uploads as Attachment options then try to use a single email in the recipient box. See if that helps.