Unable to access the form inh china.

  • DXECND
    Asked on October 24, 2017 at 12:22 PM

    Hi,

    Please check why all my form suddenly unable to access at china.

    Thank you very much

    Jotform Thread 1281247 Screenshot
  • David JotForm Support
    Replied on October 24, 2017 at 1:44 PM

    I checked a few of our domain and it looks like JotForm.com is currently blocked but JotForm.me and JotForm.us should both be working.  Try the following URL access the form:

    https://form.jotform.us/72962515805461

  • DXECND
    Replied on October 25, 2017 at 11:56 AM

    Hi David,

    I am able view the form now but after an submit it show me the below messages. Please check why all my entries are blank.

    1508946733Image 1 Screenshot 10


    1508946678Image 2 Screenshot 21

  • BJoanna
    Replied on October 25, 2017 at 1:18 PM

    Can you please translate that message for us? 

    You can change the redirect URL of your form to see if that will resolve your issue. 

    Redirecting Users to a Different Page

    You can check here which domains are blocked in China:

    https://www.comparitech.com/privacy-security-tools/blockedinchina/