Build and Preview different on my form

  • Profile Image
    Asked on October 24, 2017 at 01:47 PM

    Why are the build and preview pages different on my form? How can I get the build or edit page to look the same as the preview?

  • Profile Image
    Answered on October 24, 2017 at 02:46 PM

    We seem to be currently experiencing technical difficulties with the builder not reflecting changes when the form is previewed. So I have escalated the issue to Level 2 support. They will investigate and post a response here on this thread.

  • Profile Image
    Answered on October 25, 2017 at 03:27 AM

    We are sorry for the inconvenience you had.

    This was a temporary error. Our DevOps team has already fixed it. 

    Please check and let us know if the issue still persists.

    Thank you very much for reporting us.