- ashleykaufmannAsked on October 24, 2017 at 02:09 PM
I created a form with Quantity, Size, and Colour options. Each of the drop-down menus were working until now, now I only see Quantity. No changes have been made on in "build". I have tried to clone my form and it is also not working on the cloned version.
- JotForm SupportaubreybourkeAnswered on October 24, 2017 at 03:26 PM
I have cloned your form and was able to reproduce the error. I will escalate this issue to Level 2 support as it looks like a bug.
The developers will investigate the issue. And should post a response here on this thread.
- Ashley KaufamannAnswered on October 24, 2017 at 06:56 PM
Anu update on the bug?
- JotForm SupportKevin_GAnswered on October 24, 2017 at 10:22 PM
Please note that the ticket is still waiting to be assigned to someone from our second level, we will keep you updated through this forum thread.
- JotForm SupportaubreybourkeAnswered on October 26, 2017 at 09:19 AM
The problem seems to be working now. ( Previously only quantity was showing. Color and size were missing )