- mlatneysrAsked on October 24, 2017 at 02:14 PM
We have forms that are required to be sent to different emails for each submission. I do understand that I can create an autoresponder for different recipients but that is not what we're trying to do. We want an email dropdown so that we can simply select a particular address as opposed to having to type/enter it each time. I inquired about this yesterday and I'm still not sure if it can be done or, if so, how to do it. Can you help me?
- JotForm SupportJim_RAnswered on October 24, 2017 at 03:55 PM
The key feature you're looking for is a way to conditionally send emails based on the user's answer (e.g. if they pick the 1st email option on a dropdown, send an email to that option, if it's the 2nd, then send it to the 2nd and so on). And that can be achieved by following the guidelines listed on the article below.
Complete guide: How-to-Send-Email-Based-on-User-s-Answer
Please give that a spin and let us know if you face any problems while setting it up.