What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My edited form doesn't show up.

    Asked by hventry on September 08, 2012 at 08:42 PM

    I have edited my form but when I copy the "Embeded" link to My Documents it takes me to the old form.

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    JotForm Support

    Answered by idarktech on September 08, 2012 at 08:48 PM


    Probably a replication delay problem with your form domains. Please try to change "form" to "www" on your form embed codes to be able to view the updated version of your form. Example:


    <script type="text/javascript" src="//form.jotform.me/jsform/22517540165449"></script>


    <script type="text/javascript" src="//www.jotform.me/jsform/22517540165449"></script>

    We are aware of this issue and hopefully our team will be able to fixed this as quickly as possible.

    Our apologies for the inconveniences caused. Thank you.

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    Answered by hventry on September 08, 2012 at 08:57 PM
    I changed it to a "secure" link it worked. Thanks for the reply.