Form disappeared

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    Souhear
    Asked on October 24, 2017 at 06:52 PM

    Hello, I passed many hours yesterday in building my (test your level) form but I don't find all the changes I have made, There's a problem there, hop not losing all that because it was very hard to build each page and put 47 pages with 47 questions and multi-options, is there any was easier than that one? thank for help

  • Profile Image
    Jan
    Answered on October 24, 2017 at 10:20 PM

    Sorry for the inconvenience.

    I believe you are referring to this form (https://www.jotform.ca/form/72924758842267). I checked this form and I can verify that the changes you made were saved successfully. Here's a screenshot:

    150889775710-25-qs7t4.png

    I also cleared your form cache so that your forms will be refreshed from our servers. 

    Let us know if you are still having any issues. Thank you.

  • Profile Image
    souhear
    Answered on October 24, 2017 at 11:24 PM

    the link you gave me give this page, and from my website I couldn't see the form any more in my saved forms.. it disappeared completely!!1508901727Capture.JPG

  • Profile Image
    Jan
    Answered on October 25, 2017 at 02:47 AM

    Sorry for the confusion. I thought you intentionally disabled it. Please enable the form, here's how:

    In My Forms page, select the form and then click the "More" button. After that, select the "Enable" option.

    150891404410-25-24ajr.png

    Hope that helps. Thank you.

  • Profile Image
    Souhear
    Answered on October 25, 2017 at 01:13 PM

    Ok, thanx Jan, it works know but from your platform not from my weebly website, her I could see all changes I effected ( the 49 pages) but there it still include only 3 pages! when I click on the edit button it doesn't work! I'would like to continue my work pleas help me as fast as possible... thx

  • Profile Image
    Souhear
    Answered on October 25, 2017 at 01:24 PM

    It works now, hope not having this trouble again! thx for helping. The second part of my question was:

    is there any other way easier than building this form step by step like this? 
  • Profile Image
    Jan
    Answered on October 25, 2017 at 02:42 PM

    Glad to hear that. I created a separate thread for your next question. Please wait for our reply on this thread: https://www.jotform.com/answers/1282501.

    Thank you.