Square Payment Error Access token is missing. Please contact form administrator.

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    appshop
    Asked on October 24, 2017 at 08:15 PM

    Tried processing a payment via Square Integration in this form: https://form.jotform.co/72967532493872

    We get a processing error: Access token is missing

    Kind regards

    Brad

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    Jan
    Answered on October 24, 2017 at 11:18 PM

    I checked your form and I found out that Square payment is not yet integrated into your form.

    In the Form Builder, please click the payment field and then click the "Payment Settings" button. In the Square Integration window, click the "Connect with Square" button.

    150890115710-25-0wb2e.png

    Please check the complete guide here: https://www.jotform.com/help/459-How-to-Integrate-Form-with-Square

    Hope that helps. Thank you.

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    appshop
    Answered on October 24, 2017 at 11:31 PM

    Hi Jan,

    We get a connected/disconnected message when we intergrate. For some reason it disconnects when we attempt a transaction.


    1508902248square-connected.png

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    appshop
    Answered on October 24, 2017 at 11:37 PM

    Hi Jan,

    Working now :) Thank you for your help, appreciated.


    Kind regards

    Brad

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    Jan
    Answered on October 25, 2017 at 03:08 AM

    Glad to hear that. Let us know if you need further assistance. Thank you.