help with my payment form

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    allworldsports
    Asked on September 09, 2012 at 02:46 AM

    is there a way where i dont get submission unless my customer actual pays??

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    gori-mathew
    Answered on September 09, 2012 at 03:00 AM

    Thanks you for contacting us.

    Actually the data gets posted once the user has successfully paid using Paypal since only after then they are redirected to the confirmation/thank you page.If the payment was not successful or if the user closed the browser without completing the payment process at paypal this will be recorded in JotForm as a Pending Submission. The confirmation page will not be loaded and no notification email is sent out.

    Please follow this guide to learn How to View Pending Submissions.

    http://www.jotform.com/help/135-How-to-View-Pending-Submissions

    For successful payment the payer information such as first name, last name and paypal email address is included in the submission.