help with my payment form

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    Asked on September 09, 2012 at 02:46 AM

    is there a way where i dont get submission unless my customer actual pays??

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    Answered on September 09, 2012 at 03:00 AM

    Thanks you for contacting us.

    Actually the data gets posted once the user has successfully paid using Paypal since only after then they are redirected to the confirmation/thank you page.If the payment was not successful or if the user closed the browser without completing the payment process at paypal this will be recorded in JotForm as a Pending Submission. The confirmation page will not be loaded and no notification email is sent out.

    Please follow this guide to learn How to View Pending Submissions.

    For successful payment the payer information such as first name, last name and paypal email address is included in the submission.