Why Google Spreadsheet integration is not working?

  • Profile Image
    EdgePRI
    Asked on October 25, 2017 at 02:29 AM

    Hi,


    I've created a jotform and integrated it with google sheets - the integration was working, I have just checked and it says it's working however when I created a test submission a line wasn't added to the sheet.

    The jotform is here https://form.jotform.co/72631199609868

    The last time the google sheet was updated was 5 days ago.

    Is there a way to retrieve the submissions made in the past 5 days?

    thanks

    rachel

  • Profile Image
    Nik_C
    Answered on October 25, 2017 at 04:42 AM

    I checked your integration and Spreadsheet, apparently, there are too many rows in your Sheet, so new inserts would increase the number of rows and go over the limit. 

    Please try deleting some of the empty rows in the Sheet and check if the data will show after.

    We'll wait for your response.

    Thank you!