I am having issues logging in

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    Asked on October 25, 2017 at 04:31 AM

    Good morning

    I have a jotform account with you, but this morning it is not allowing me to login. I have tried to do a password reset, but I am not receiving the password reset emails.

    Please can you help

    Kind regards


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    Answered on October 25, 2017 at 07:33 AM

    Thank you for contacting us. I have had a look at your account and I see that the account is a "Guest Account" and hence the reason when you are requesting for password request you are not receiving a password reset email.

    I would recommend you register an account with Jotform by signing up using the link : https://www.jotform.com/signup