Cannot receive notification

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    pagine
    Asked on October 25, 2017 at 05:45 AM

    Come mai quando si compila il modulo, in questo caso (01modigliani), non arriva la notifica a questo indirizzo email?  gevi965tiza@post.wordpress.com


    Grazie

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    candy
    Answered on October 25, 2017 at 08:56 AM

    I have checked the email logs belongs to email address gevi965tiza@post.wordpress.com via our admin panel. I have seen that there are some submission emails sent successfully to the email address as you can see the screenshot below:

    1508935984Screen Shot 2017-10-25 at 3.51

    You are also able to check your email history logs as you can see in the following guide: https://www.jotform.com/help/293-How-to-View-All-Your-Form-Email-History 

    Could you please check your SPAM/JUNK/BULK folders of your email address? If you see JotForm's emails there, please mark them as NOT SPAM and move them to regular inbox folder.

    Please check and let us know if the issue still persists.

    Thanks.