Is JotForm GDPR (General Data Protection Regulation) compliant?

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    stravieso
    Asked on October 25, 2017 at 05:55 AM

    Hi!


    We work in a University in Spain and would like to know if JotForm, besides it has its servers in Germany, comply with the GDPR, the new European law for data Protection, or if you have plans to deal with it.


    Thanks!

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    onur
    Answered on October 25, 2017 at 08:51 AM

    Hi, 

    You could refer this article: https://www.jotform.com/answers/1282017-Please-can-you-provide-some-info-about-your-actions-for-GDPR-2018/ 


    Please let us if you have any further questions. 

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    stravieso
    Answered on October 25, 2017 at 10:31 AM

    Thanks! But 1508941882gprd.pngI can't open the page: ("Unauthorized Access")


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    onur
    Answered on October 25, 2017 at 10:41 AM

    Hello, 

    Sorry for this inconvenience.

    Could you please try to reach the following articles: 

    https://www.jotform.com/eu-safe-forms/

    You may also want to check this link for more information about our privacy policy: https://www.jotform.com/help/9-Privacy-Policy

    I hope this answers your question, please let us if you have any further questions.

  • Profile Image
    stravieso
    Answered on October 25, 2017 at 10:54 AM

    Thank you; I had already seen this pages, but there is no info related to GPDR, only to the invalidation of Safe Harbour (which was on 2015).


    Is there something more specific about the new regulation (May 2018)?


    Thanks!!

    Sergio

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    Nik_C
    Answered on October 25, 2017 at 12:04 PM

    Since I don't have that information at this time, I will consult the colleague from the development if we have any information available.

    Thank you!

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    stravieso
    Answered on October 25, 2017 at 12:45 PM

    Perfect! Thanks again for your quick response.

    I hope you can give me some good news.

    Sergio

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    Jan
    Answered on October 25, 2017 at 02:24 PM

    I will forward this thread to our back-end team. We will let you know via this thread once an information related to this is available.

    Thank you.

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    uygar
    Answered on March 05, 2018 at 07:15 AM

    Hi,

     We are working on the compliance and we are committed to being fully GDPR compliant by the May 25, 2018 deadline.

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    tina
    Answered on April 13, 2018 at 04:50 AM

    Great news! JotForm is GDPR compliant now. You can find more details here: https://www.jotform.com/gdpr/

    Also, we offer data processing addendums (DPAs) for our customers that operate in the EU. If you would like to sign a DPA, Feel free to send your request: https://www.jotform.com/gdpr/dpa/