New Form Layout: Unable to submit form. JS error encountered on the last page.

  • Profile Image
    Asked on October 25, 2017 at 11:07 AM

    I hate that I can't talk to someone.

    My form was working just fine. I tested it many times. I then sent it out and people were getting a 404 error. Now the last field in the form does not "Review and Submit". 

    It was working now it is not.

    The form is for a fundraiser so I have limited time. I have paid $20 for this form and spent several hours of my time on it so I really do expect it to work. I would like to talk with someone but there is no support phone number. I hate that.

    Now I am typing away hoping that there is someone on the other end who will respond. Although I don't know why this form will work as mine has stopped. Please respond so I know I have not wasted both my time and my money.

  • Profile Image
    Answered on October 25, 2017 at 12:24 PM

    Apologies for the inconvenience. The best way to contact us is through this forum and we try to respond as quickly as we can to issues.

    I have checked your form and I was able to replicate the issue. The form does not proceed after clicking the "Review and Submit" button. I will escalate this to our developers for further checking. You will be informed once this is fixed.

  • Profile Image
    Answered on October 26, 2017 at 07:53 AM


    We are sorry for the inconvenience. It is fixed now.

    Please check and let me know if you need any further information.