- marcos_owners_clubAsked on October 25, 2017 at 11:18 AM
It was working before the edit, all I have done is charged a price of one of the choices, then saved. When returning to the form either in preview out from its external link it will not work.
I have to change something in either taxes or packaging and then after it has saved it works again. Its a pain!
this page has a link to the three forms that show the issue
- JotForm SupportBJoannaAnswered on October 25, 2017 at 12:40 PM
On the webpage you provide there are three links to your forms.
All three forms were edited today. I successfully submitted all three forms and each time I was redirected to the Paypal checkout page.
What exactly is not working on your end? Are you unable to submit the form?
I cleared the form cache on your account. Please test your form again.
- marcos_owners_clubAnswered on October 25, 2017 at 12:44 PM
They are working OK now, as I reset them, but if I were to go to one of the forms and then change the price for example then previewed the form, clicking the item does;t then work. Nor does it work if I were to go back tot he website and access it from there.
I then have to go back to the form, edit a field such as tax or carriage and then when you go back to it it works.
It's just a pain having to repeatedly do this when a change is made.
- JotForm SupportMikeAnswered on October 25, 2017 at 03:15 PM
I am unable to reproduce the issue at the moment. However, we will keep an eye on this.
You may try disabling a Continue Forms Later autofill option via the form settings to see if that makes any difference on your end.