Thank you message not showing

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    Asked on October 25, 2017 at 11:38 AM


    I have 2 forms where the Thank You message is not showing


    and 23544831674963

    I've tried them on my site and in the form preview and I get the same result basically a small box outline

    Thanks for your assistance


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    Answered on October 25, 2017 at 12:55 PM

    I was able to replicate the issue on your form and on the cloned form. The solution is to re-save the Thank You Page. Here's how:

    1. In the Form Builder, click "Settings" in the top menu and then go to "Thak You Page" section.


    2. In the Thank You Page Editor, please do a minor change and then undo it.  Here's a screen capture:


    3. As you can see, I removed the "!" in the Thank You! text and then I put it back. After that, I clicked the "Build" option in the top menu.

    Here's the result:


    Hope that helps. If you are still having issues, please let us know. Thank you.

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    Answered on October 26, 2017 at 02:06 PM

    perfect. thanks!