- sefaaAsked on October 25, 2017 at 12:12 PM
If I end my jotform subscription, will I still have access to the forms later? Will it be deleted? I want to continue sorting the forms but I don't have any additional submission coming through.
- JotForm SupportliyamAnswered on October 25, 2017 at 01:52 PM
The principle here with JotForm is to basically allow users to make use of our services, even for free. But if you need to make use of our service for larger volumes of submissions, you will need to upgrade. So yes, you should still have access to your forms later even if you downgrade it back to free status. However, what you should check first are certain form limits. For a certain month, if you are planning to downgrade, you should check if there are certain limits that might be affected.
Here are some limits you should watch out for:
1. File upload storage limits. Free users are allowed up to 100MB files. Going beyond this will temporarily suspend your account unless until your delete some submissions with files sent to it. You will need to see to it that your files are lower than 100mb before you downgrade.
2. Submissions storage. Free users are limited to view only the latest 500 submissions. This however will not disable your account, only that anything older than this 500 submissions limit shall be inaccessible.
In any case, should you have other questions, please let us know.