- thijsAsked on September 09, 2012 at 01:46 PM
Hi there, it seems that my pro account has been reversed to free. Can you please advice me what happened and what I should do!!!
- gori-mathewAnswered on September 09, 2012 at 02:05 PM
Your account is on Overlimit.That is why it is suspended.
Your payment via paypal was cancelled. Kindly send email to firstname.lastname@example.org and we will have our team mewmber look at this issue.
I have in meantime cleared some forms from your counter to allow you login and access your forms as you sort this payment issue.
- thijsAnswered on September 09, 2012 at 02:27 PM