problem with pro-account

  • Profile Image
    thijs
    Asked on September 09, 2012 at 01:46 PM

    Hi there, it seems that my pro account has been reversed to free. Can you please advice me what happened and what I should do!!!

    Kind regards,

    Thijs

  • Profile Image
    gori-mathew
    Answered on September 09, 2012 at 02:05 PM

    Hi,

    Your account is on Overlimit.That is why it is suspended.

    Your payment via paypal was cancelled. Kindly send email to support@interlogy.com and we will have our team mewmber look at this issue.

    I have in meantime cleared some forms from your counter to allow you login and access your forms as you sort this payment issue.

  • Profile Image
    thijs
    Answered on September 09, 2012 at 02:27 PM

    great thanks!