problem with pro-account

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    Asked on September 09, 2012 at 01:46 PM

    Hi there, it seems that my pro account has been reversed to free. Can you please advice me what happened and what I should do!!!

    Kind regards,


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    Answered on September 09, 2012 at 02:05 PM


    Your account is on Overlimit.That is why it is suspended.

    Your payment via paypal was cancelled. Kindly send email to and we will have our team mewmber look at this issue.

    I have in meantime cleared some forms from your counter to allow you login and access your forms as you sort this payment issue.

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    Answered on September 09, 2012 at 02:27 PM

    great thanks!