Account was Suspended

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    Asked on October 25, 2017 at 02:38 PM

    I had created several forms at the end of July. I had just received an email saying my form wasn’t found. I tried to login to my account and it said it was suspended. 

    HELP!!!! WHY????

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    Answered on October 25, 2017 at 04:22 PM

    As per checking, your account A1439916 was suspended because one of your forms ( is collecting credit card information which is against our terms of use. I have removed the guilty fields in your form to activate your account. You can now access your account and forms.

    Please avoid collecting sensitive information such as credit card information on your form to avoid your account to be suspended again. If you need to process payment on your form, you can use our Payment fields. For more information, you can check this guide: Payment Forms.