How can i have text fields show up in autoresponder?

  • Profile Image
    cleanburner
    Asked on October 25, 2017 at 04:41 PM

    Hi -

    I use a text element/field occasionally in my forms, and would like the text there to show up in autoresponders and email notifications, as that text helps clarify different sections of the form for clients.  Text used is too long to use 'header' elements.  Is there a way to do that? 

    Currently, the AR only sends the form fields that can receive inputs, not the static, no-input text elements.

    Thank you!

  • Profile Image
    Jim_R
    Answered on October 25, 2017 at 06:53 PM

    Hi @cleanburner - Text Fields, Headers, Images, or any static fields are not included on your NOTIFICATION and AUTORESPONDER templates by default (only INPUT FIELDS are). 

    This means you have to manually add them (by copying and pasting them) to the email content section of your Autoresponder.

    Complete guide: How-to-Edit-the-Email-Template-for-Notifications-and-Autoresponders 

  • Profile Image
    cleanburner
    Answered on October 26, 2017 at 02:10 AM

     Thank you!