How to make an excel file downloadable

  • kinglarry1
    Asked on October 25, 2017 at 6:07 PM

    Hello, I'm having trouble making my excel form available to my users. It's connected to my drive account but will not load when click. Please advise.

    Thanks

    Page URL: https://form.jotform.com/70315379505153
  • Kevin Support Team Lead
    Replied on October 25, 2017 at 9:06 PM

    I'm not sure if I understood your question, I have checked the form you provided and it seems to be loading fine: 

    How to make an excel file downloadable Image 10

    May you please provide us more details about your question? 

    We will be glad to help you. 

  • kinglarry1
    Replied on October 25, 2017 at 11:43 PM
    Thanks for your response. Once the form loads and is filled out the user is
    given a choice to continue with their budget info in either a online form
    (which works fine) or an excel spreadsheet. When I click on the excel
    option for the download I get a error message.
    The excel document is saved in my docs. How do I connect the link to the
    doc location?
    Thanks
    ...
  • Elton Support Team Lead
    Replied on October 26, 2017 at 4:09 AM

    Are you referring to the following download link?

    How to make an excel file downloadable Image 1 Screenshot 30

    I checked it here and I am also getting an error.

    https://docs.google.com/uc?id=0ByqA8T18jxcQeDlibWVpZ2w0RVdCZHdFckJqZnE2QVhibmVn&export=download

    How to make an excel file downloadable Image 2 Screenshot 41

    It seems to me that you have pasted and invalid file URL or the file permission isn't set to public. Please take again the file URL and link it to that text.

    You can refer to this article to learn how to get a direct link to your GDrive files https://sites.google.com/site/gdocs2direct/.