When someone submits a form, I get a confirmation email. Does the submitter also get an email?

  • Profile Image
    katebosch
    Asked on October 25, 2017 at 08:40 PM
  • Profile Image
    Jim_R
    Answered on October 26, 2017 at 02:55 AM

    The Form Builder automatically creates an AUTORESPONDER (the email that is sent to your respondents) for you once you add an email field to your form. However, I checked the only form you have on your account https://www.jotform.com/72946160595162 and it looks like you don't have any email templates yet. No NOTIFICATIONS nor AUTORESPONDERS.

    To set them up, kindly follow the guides I'm listing below.

    Setting-Up-Email-Notifications

    Creating-a-Form-Autoresponder 

  • Profile Image
    Kate Bosch
    Answered on October 26, 2017 at 06:23 AM

    Thank you. After submitting my question, I went into my form and deleted email notifications because I want to use this form as an internal one only.

    Just to confirm, the way I have my form set up now, NO emails will be sent automatically, correct?

  • Profile Image
    Marvih
    Answered on October 26, 2017 at 09:30 AM

     Upon checking your form. YES, there would be NO email that gets automatically sent.