Why is it showing that my forms are over quota when someone tries to fill out my form?

  • Profile Image
    sskrose
    Asked on September 09, 2012 at 06:10 PM

    My forms aren't working. It appears with the message "Form over quota. This form has exceeded its allocated quota."
    Could you please tell me why this is coming up?  I have not changed anything on my form and I have not had any problems previously.   I don't see any limits or anything that have been set.  I have only had 4 form submissions for the month of Sept.

    Thanks

     

  • Profile Image
    jonathan
    Answered on September 09, 2012 at 06:20 PM

    We apologize for the confusion on this.
    The incorrect submission counter on some forms was caused by a server replication glitch that occur 2 days ago when JotForm migrated its database to its new data server.

    I have corrected your submission count to the current currect submission number, and the over quota should now be removed.

    Please inform us if you have other inquiry,

    Thanks.