What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why is it showing that my forms are over quota when someone tries to fill out my form?

    Asked by sskrose on September 09, 2012 at 06:10 PM

    My forms aren't working. It appears with the message "Form over quota. This form has exceeded its allocated quota."
    Could you please tell me why this is coming up?  I have not changed anything on my form and I have not had any problems previously.   I don't see any limits or anything that have been set.  I have only had 4 form submissions for the month of Sept.

    Thanks

     

    Page URL:
    http://form.jotform.us/form/20145444213

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    JotForm Support

    Answered by jonathan on September 09, 2012 at 06:20 PM

    We apologize for the confusion on this.
    The incorrect submission counter on some forms was caused by a server replication glitch that occur 2 days ago when JotForm migrated its database to its new data server.

    I have corrected your submission count to the current currect submission number, and the over quota should now be removed.

    Please inform us if you have other inquiry,

    Thanks.