New Form Layout: Stripe Subscriptions and One off payment

  • Profile Image
    calisthenfit
    Asked on October 26, 2017 at 06:48 AM

    Hi,

    I have integrated my "membership" with Stripe subscription.

    I have 3 layers: Basic, Premium and VIP. Those are integrated

    However I would like to add another layer which is NOT a subscription but a One Off payment. How can I do that?

    Also, I would like to Highlight the Premium subscription as the default.

    If I use Products, then it's possible but I can't see how to do with the subcription.

    thanks


  • Profile Image
    aubreybourke
    Answered on October 26, 2017 at 09:59 AM

    Unfortunately its not possible to add more than 1 payment integration instance to your form. So if you want to setup a once off payment you will need to create a second form and perhaps provide a link on your membership form.

    Also as far as I'm aware it is possible to set a subscription as default. The option should be available inside each of the subscriptions.

    1509026284Microsoft Edge 26_10_2017 14_5

  • Profile Image
    calisthenfit
    Answered on October 26, 2017 at 04:36 PM

    I revert back to Products and I am now unable to select one of my products to "Selected by default"

    It does not let me choose the YES option..

  • Profile Image
    aubreybourke
    Answered on October 26, 2017 at 05:54 PM

    Yes I can see the problem. The default option doesn't seem to work. 

    I will escalate this issue to Level 2 support.

    They will investigate and post a response here on this thread.

    We cannot say when that will happen. The developers will provide feedback as soon as it is possible for them.

  • Profile Image
    aubreybourke
    Answered on November 27, 2017 at 09:11 AM

    I have been informed that this should be working now. Please log in and try to select a product as default.