- calisthenfitAsked on October 26, 2017 at 06:48 AM
I have integrated my "membership" with Stripe subscription.
I have 3 layers: Basic, Premium and VIP. Those are integrated
However I would like to add another layer which is NOT a subscription but a One Off payment. How can I do that?
Also, I would like to Highlight the Premium subscription as the default.
If I use Products, then it's possible but I can't see how to do with the subcription.
- JotForm SupportaubreybourkeAnswered on October 26, 2017 at 09:59 AM
Unfortunately its not possible to add more than 1 payment integration instance to your form. So if you want to setup a once off payment you will need to create a second form and perhaps provide a link on your membership form.
Also as far as I'm aware it is possible to set a subscription as default. The option should be available inside each of the subscriptions.
- calisthenfitAnswered on October 26, 2017 at 04:36 PM
I revert back to Products and I am now unable to select one of my products to "Selected by default"
It does not let me choose the YES option..
- JotForm SupportaubreybourkeAnswered on October 26, 2017 at 05:54 PM
Yes I can see the problem. The default option doesn't seem to work.
I will escalate this issue to Level 2 support.
They will investigate and post a response here on this thread.
We cannot say when that will happen. The developers will provide feedback as soon as it is possible for them.
- JotForm SupportaubreybourkeAnswered on November 27, 2017 at 09:11 AM
I have been informed that this should be working now. Please log in and try to select a product as default.