Booking form - PayPal error

  • holls182
    Asked on October 26, 2017 at 10:21 AM

    I'm currently using a booking form through your site.  It is embedded properly but when my clients go to submit the form an error pops up "invalid paypal"

    Jotform Thread 1283199 Screenshot
  • aubreybourke
    Replied on October 26, 2017 at 11:59 AM

    Do you have a PayPal account? You would need to signup for one if you don't.

    https://www.paypal.com


    Its highly likely that the PayPal integration isn't setup correctly. Please make sure you have supplied the correct email address

    1509033417Microsoft Edge 26 10 2017 16 5 Screenshot 10


    If you are sure everything is correct but it still isn't working then its possible the integration is broken. To resolve this simply delete your PayPal integration and add it again. Don't worry it will remember your products for sale.