My Jotform is not working properly.

  • sandyspringmuseum
    Asked on October 26, 2017 at 11:05 AM

    It is not recognizing the zipcode has been entered and is giving an error.  Also the images you choose that confirm you are not a robot are not loading. 

  • BJoanna
    Replied on October 26, 2017 at 12:33 PM

    I am not able to replicate the issue you reported. However, I noticed that the submit button is cut off. 

    1509034638form Screenshot 10

    I saw that your form is embedded with the script code and maybe there are some script conflicts between your website scripts and the form script. Please re-embed your form with the iFrame code to see if that will resolve your issues. Inside of this guide, you can find how to get the iFrame code of your form: 

    Getting the Form iFrame Code

    Hope this helps to solve the issue.