- globalwarmupAsked on October 26, 2017 at 11:53 AM
Hi , We are having issues on getting notification emails anything come with ...@warmup.com will you please check or give us an ip so that we can whitelist your emails on our email server.
See our server admin message:-
Is the email address they are using sending as if it is comping from a @warmup.com address?
If yes I think your supplier may of changed its smtp server sending the email.
To protect our email accounts we have taken precautions and require any company pretending to send from a @warmup.com to use a static IP SMTP server and provide us the IP address.
Please contact the sender and ask to provide a static IP for their email smtp server.#
We will then be bale to add this to our exception list.
- JotForm SupportdavidAnswered on October 26, 2017 at 12:57 PM
Here is a list of our sending IP's and domains:
If you would like to send the emails from your own address via SMTP, here is how to do so: