- firstname.lastname@example.orgAsked on October 26, 2017 at 12:51 PM
can you tell me why my account has been suspended ive just tried to log on snd it wont let me
- JotForm SupportktyaguirreAnswered on October 26, 2017 at 01:28 PM
Upon review of your account it was found form:
To be uploading sensitive information such as passport, ID or like as shown below:
The button has been removed and your account reactivated.
Might you need to collect this information for legitimate use,it can be done just the numbers on plain text field but with a mandatory signature widget for your customers to acknowledge the use of this information. In your form you need:
Feel free to respond to this email if you need further assistance regarding this topic.
Any other topic, open another thread so you can get support assistance promptly.