Issues adding field to my forms

  • wmfry
    Asked on October 26, 2017 at 2:13 PM

    When I add a field to my form it shows up in editing but not when it's published.

    Jotform Thread 1283517 Screenshot
    Page URL: https://form.jotform.com/61645186897270
  • Marvih
    Replied on October 26, 2017 at 3:13 PM

    I tried cloning your form and added a new field and It was all okay. I was able to see it when published.

    https://form.jotform.com/72985833021964

    Can you give us more details on what field you tried to add ?

  • wmfry
    Replied on October 26, 2017 at 3:23 PM

    I added the temperature field. I published it and it still comes up as the old form without the temperature field. I already cleared the cache.

  • Marvih
    Replied on October 26, 2017 at 3:44 PM

    When I cloned your form temperature field is already shown.

    Issues adding field to my forms Image 10

    Have you tried using a different browser?

  • wmfry
    Replied on October 26, 2017 at 3:57 PM

    However when I publish my form and click the link, I do not


    https://form.jotform.com/61645186897270

  • aubreybourke
    Replied on October 26, 2017 at 5:40 PM

    I can confirm I can also can see the temperature field here:

    1509053805Microsoft Edge 26 10 2017 22 3 Screenshot 10


    May I suggest you try some troubleshooting?

    1. Empty your browser cache

    2. Try another web browser

    3. Try another form


  • aubreybourke
    Replied on October 26, 2017 at 5:42 PM

    I have cleared your form caches. So maybe that was the issue. Please try it again on your side now.