What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why are my forms disabled?

    Asked by skchase on September 10, 2012 at 03:13 AM

    I have a Premium account and my forms have been disabled due to reaching the limits of my account.


    I can't see how I've gone over the limits so can someone have a look please.  My username is skchase





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    JotForm Support

    Answered by idarktech on September 10, 2012 at 04:34 AM

    Hi Ben

    Sorry about that. I have now restored your normal submissions counts.

    There was a problem with submissions counter recently but it should be fine by now.

    Apologies for the inconveniences caused.