What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Secured Submission

    Asked by b2btradeinternational on September 10, 2012 at 03:24 AM


    I have crated an account yesterday and was trying to upload  the forms to my webisite. It succesfully did..thanks guys..

    Having done so i tried submiting the form from my webiste couple of times in process to see the result and make changes accordingly... Now i see that i have been used with 8 submission records out of 10.. and the account is showing to upgrade to premium account.. please help me in this as i had no idea about it and would not like to loose any customer forms in this process.



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    JotForm Support

    Answered by liyam on September 10, 2012 at 05:09 AM

    Hello b2btradeinternational.  Upon checking your site, I noticed that the Send Enquiry link points to https://secure.jotform.me/form/22514527096454

    Please change this to http://www.jotform.me/form/22514527096454 to set your form submissions to not use SSL.

    While you have not yet reached the 10th secure submission, your account will still remain active and will not be scheduled for downgrade.

    If you have further questions or concerns, please do let us know.


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    Answered by b2btradeinternational on September 10, 2012 at 06:31 AM