Add Sub-User>>Select from my forms: "View and Edit Submissions" and "Edit Forms" header options not showing up.

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    Asked on October 26, 2017 at 08:48 PM

    I've added a sub account user,, and I can't slect the form I want to share.

    All the forms are greyed out.

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    Answered on October 27, 2017 at 03:06 AM

    In order to edit the permission, you need to click the "round" icon for the view or edit column. Please check this screen capture:


    Related guide: How-to-Share-Forms-with-a-Sub-Account-User

    Hope that helps. Thank you.

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    Answered on October 27, 2017 at 03:43 PM
    Thank you. I was not able to select either column yesterday. I tried in a
    different browser and it is working again.
    The column headers are not showing--it the first column for VIEW and the
    second column for EDIT?
    Thank you
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    Answered on October 27, 2017 at 04:41 PM

    Thanks for letting us know about the missing headers. I have reported this to our back-end team. You will be updated via this thread.

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    Answered on October 30, 2017 at 09:22 AM


    Sorry for this inconvenience.

    It should be fixed by now. 

    1509369734Screen Shot 2017-10-30 at 4.21

    Could you please check and verify whether it is fixed? 

    Waiting for your reply.