Changes made to form is not being displayed in embedded form.

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    Asked on October 26, 2017 at 09:17 PM

    Made original form without problem but since I added a dropdown field, have not been able to see changed form. 

    If you go to, select Do You Have a Story and then Click here to share your story, the original version of the form displays without the dropdown field labelled When You Were...

    I have saved and published the form but the original form comes up instead of the updated form with with the When You Were... field after I select Click here to share your story.

    I apparently am not successful updating and publishing the form with the addition of the When You Were... field.

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    Answered on October 27, 2017 at 03:08 AM

    I'm sorry for the trouble caused to you. 

    Which embed code you have used in your webpage? 

    I tried to check your webpage but could not find embedded form. It seems to display 404 Not Found error message. Please check the screenshot below:


    Please share the correct webpage URL where you have embedded your form and we will take a look.

    We will wait for your response.

  • Profile Image
    Answered on October 27, 2017 at 07:17 PM

    I believe the jotform ID is

    Or go to and select Click here to share your story to view my form.

    I do not seem to be able to update my form with newly added form fields which I can view at

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    Answered on October 27, 2017 at 09:07 PM

    I have checked the page you have shared and noticed that you are redirecting to the form using its direct link. I have reviewed both versions, the form in the builder looks the same like the form loaded using its direct link:


    I already cleared your forms cache and you may also do it on your end following this guide: 

    If you're still seeing a different version of the form, please provide us some screenshots about how it looks on your end, this guide will help you uploading images with your next reply: 

    We will wait for your response.