Autoresponder's send emails later option didn't send the scheduled email

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    Asked on October 26, 2017 at 09:38 PM

    Hi Staff, first and foremost I appreciate you and thank you for all that you do,

    QUESTION: In my account. My survey set-up is to have Jotform send out the initial email, and a follow up to the survey lead for a few days following.

    I also have integrated with Aweber. but not everyone double confirms.

    My question is will the Jot form Autoresponder continue to send out emails?

    I filled out my created survey as a test for "Video Game 4 Profits Application - (cainbrian - Brian Cain)"

    ...I received the First email initially. but not DAY #2 yet and it has been over 24 hours. I checked my spam folder too. 

    will the email send out still you think?

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    Answered on October 27, 2017 at 03:09 AM

    Looks like you're utilizing the SEND EMAILS LATER option. The next Autoresponder will never be sent today, it will be sent tomorrow.

    You have set it up to be sent 2 DAYS LATER instead of 1 DAY LATER so you have to wait at most 48 hours.

    Related guide: How-to-Schedule-Your-Autoresponders