Applicants in China are unable to access JotForm.

  • ibroSecretariat
    Asked on October 27, 2017 at 5:28 AM

    I've just been made aware that applicants in China are unable to access Jotform. Do you have a comprehensive list available of countries unable to use Jotform?

  • Ashwin JotForm Support
    Replied on October 27, 2017 at 9:12 AM

    Please note that our domain https://form.jotform.me is blocked in China and that could be the reason why you are not able to access your form. 

    Have you tried using the other URL already? Our domain https://www.jotform.com is not blocked and it should work fine. I would suggest you to share your form URL in following format and see if this works fine: 

    https://www.jotform.com/xxxxxxxxxx

    Hope this helps. 

    Do get back to us if you have any questions.