Welcome page issue

  • Profile Image
    Asked on October 27, 2017 at 08:33 AM


    I have a remark concerning welcome page.
    It does not dissapear after clicking e.g. START (it just goes up and stays there).
    For me it does not seem right as I would like to have a text that is a welcome text and not a text that is visible during filling the form.
    Is there any chance you could seperate it and make different text to welcome the user and different (optional of course) to be visible above the questions?

    On the screenshot you can see that the same text is not very handy solution, cause you welcome and ask for filling out the form even if the user is just being filling it.

    Thank you,



  • Profile Image
    Answered on October 27, 2017 at 10:17 AM

    That looks like a bug. I will submit it to Level 2 support. They will investigate and post a response on this thread. Note that we cant provide an estimated time for them to do this. 

  • Profile Image
    Answered on October 27, 2017 at 10:48 AM

    We are sorry for this inconvenience.

    This is actually not a bug. This is the feature of Welcome page. Once you create a welcome page, it is seen automatically when you preview your form. In addition to that, the text part on the welcome page is still seen on the above of the fields while you are going to next pages. 

    On the other hand, I'm changing ticket type from bug to feature request but we can not promise you an exact ETA when or if this feature is implemented. If there will be any update on this ticket, you will be notified via this thread.

  • Profile Image
    Answered on October 27, 2017 at 10:53 AM
  • Profile Image
    Answered on October 27, 2017 at 10:54 AM

    Great. Thanks a lot.

  • Profile Image
    Answered on February 01, 2018 at 06:46 AM

    We are happy to inform you that our development team has implemented a feature to hide welcome page content on the cards. After that, welcome page text won't be seen on cards.

    Thank you again for your valuable feedback.