What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    my form is not linking to the payment wizard

    Asked by annieprice on September 10, 2012 at 06:01 AM

    My form was working last week but now when the users click the submit and payment button, it is not diverting to google checkout.

    Page URL:
    http://form.jotform.com/form/12294250820

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    JotForm Support

    Answered by idarktech on September 10, 2012 at 07:54 AM

    Hi,

    Your form is working fine here. It redirects me to google checkout after submission. Can you please check it again this time? You may also try clearing your browsers cache, just in case its a cache issue.

    You may also try this link: http://www.jotform.com/form/12294250820

    Let us know if the problem still persist. Thanks!

  • Profile Image

    Answered by annieprice on September 10, 2012 at 08:11 AM
    Hi there, I picked up the thread of another issue someone had and I tried
    the new link and that worked.
    Thanks
  • Profile Image
    JotForm Support

    Answered by idarktech on September 10, 2012 at 08:16 AM

    Glad to hear it works for you now. Apologies for the inconveniences caused.