Email was listed on Bounce List

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    Asked on October 27, 2017 at 10:19 AM


    I recently logged in and had a popup that my email address was on a bounce list. I opted to "remove" - can you please tell me how long it was bouncing for?

    This is a re-post of a comment on Why Am I Not Receiving Email Notifications

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    Answered on October 27, 2017 at 11:19 AM

    I checked your email and I can confirm that your email address is removed from our bounce list. There are several reasons why your email address may have been added to our bounce list. It could be due to mail server being unavailable, email server has rejected the emails due to suspected spam or JotForm is on your blacklist. You can check this guide for methods on how to prevent your email to be added to our bounce list: How to Prevent Email Bouncing Related Issues.