Options Updates not taking effect

  • Profile Image
    Asked on October 27, 2017 at 11:18 AM

    Jotform:  https://form.jotform.com/72986223884167

    This is a cloned form with an updated 'SportsForms TeamID' field which has added hover text, sub label, character limit moved from 5 to 9 and input mask enabled.

    But the new updates to the field are NOT appearing on the published or previewed form. The field appears to be retaining the previous 5 character limit with none of the other updates taking effect.

    (Choose any of the 'Team Contact' options to show TeamID field.)

    Please advise.


  • Profile Image
    Answered on October 27, 2017 at 11:33 AM

    I just checked the form you gave and it seems the updates are applied already.


    Could you try clearing your web browser cache ? a guide on a specific browser you are using can be found here http://www.refreshyourcache.com/en/home/

    You can also try using a different browser to check the form.